Articles on Shopping
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The social rules around money have struggled to keep pace with technology. But there’s a surprising way to rethink how you split bills that can make you feel better.
Hundreds of items are taken to repair cafes after Christmas in the hope that they can be fixed.
Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a return, exchange or refund.
Fast fashion isn’t just a waste problem, it’s an emotional one. If we understand what we keep and why, we can buy better and more sustainably.
Our research found many customers feel pressured, anxious or pushed into making a donation.
Festive advertising is often designed around things that sparkle.
Gifts that make a true connection acknowledge the ugly parts of illness and provide relief from daily burdens.
Political consumerism — the act of buying or boycotting products for political or ethical reasons — is on the rise among younger generations.
Black Friday is a psychological event, carefully designed to take advantage of how your brain makes decisions. But you can stay one step ahead this sales season.
During the pandemic, retailers used generous return policies to win over shoppers. Now, those policies are costing them billions – prompting a widespread rethink.
A psychology team distills the 6 principles of ‘consumer wisdom’: a set of habits that promotes well-being by aligning our values and behaviors.
The consumer watchdog has warned retailers it will be on the lookout for a range of misleading sales tactics, from fake countdown clocks to hard-to-read fine print.
The arrival of a supercenter results in a 7% bump in consumer waste, a study found.
Businesses spend heavily to secure the spot on your social media feed, and that investment has to be recouped.
Ethiopian migrants in Johannesburg have reused buildings, densified commercial space and developed networks.
AI-powered shopping is now live in the US and aiming to roll out overseas. So how does it work? And what are companies like Google planning to launch next?
Responsible borrowers are locked out of the global financial system for reasons beyond their control. A study looking at shopping habits offers a novel solution.
Circular retail is not just about what we buy, but how and where we buy it.
It’s time for retailers to let go.
As AI powers individualized pricing across industries, businesses are increasingly charging based on what they think you can pay.

















