It’s fairly common for managers to intervene to help sales staff, but they have to balance competing duties.
Articles on Shopping
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Virtually trying on clothes could persuade more people to experiment with renting clothes.
If online retailers can tell when someone is drunk, perhaps they shouldn’t simply take the cash.
Even when an app is free, there are downsides to watch out for – including how your choices can help advertisers better target you in real life.
Grocery stores and the world around us are full of subtle psychological cues that encourage us to over-buy.
Showing one product, but pairing it with the price of a different product, is common on online shopping sites. It’s not just wasting your time: it can be illegal.
Reselling clothes might seem like a green option, but it is not as simple as it sounds.
Limited edition mass-market products can swiftly become valuable assets.
Only about 1 in 5 of the Americans surveyed shop at farmers markets because they care a lot about food and enjoy buying, preparing and eating fresh food.
Retailers are racing to hand your shopping over to AI. Consumers are right to be wary – and not just about privacy.
Dynamic pricing is already changing the final cost of clothing. Some prices are rising, but others are falling.
A multi-billion dollar industry is putting cash back in consumers’ pockets. But there’s a catch.
At binz stores, surplus goods move downstream through a hidden retail ecosystem, giving products a second life and shoppers the chance to stretch their dollars.
‘Free’ shipping sounds like a much better deal than paying for it. But here’s what to consider before placing your next order.
Ethical consumption does not fail because consumers are indifferent or hypocrites, but because ethical choices often feel financially out of reach.
Blind boxes rely on the same mechanisms of seduction as loot boxes in video games – and so demand the same scrutiny.
With solo living on the rise, more consumers are dining, traveling and spending on their own. Yet most brands still design their offerings year-round for couples.
It’s easy to worry about eating too many trans fats. But you don’t have to turn into a chef overnight to lower your intake.
The environmental cost of fast fashion purchasing could be reduced with some industry changes.
BNPL has not been subjected to much scrutiny before.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Professor of Consumer Psychology, Anglia Ruskin University
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Associate Professor of Marketing, Tasmanian School of Business and Economics, University of Tasmania
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Senior Research Associate, Nottingham Business School, Nottingham Trent University
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Associate Professor of Marketing, University of Technology Sydney
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Emeritus Professor of Marketing, University of Birmingham
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Assistant Professor, Faculty of Business, University of New Brunswick
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Marketing Professor
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Senior Lecturer in Marketing; Associate Head (Global), University of Portsmouth
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Director, Master of Business Administration Program (MBA); Co-Director, Better Consumption Lab, Deakin University
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Associate Professor of Business, Boston University
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Senior Lecturer of Marketing, Swinburne University of Technology
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Lecturer in Law, Lancaster University
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Associate Professor in Operations and Supply Chain Management, University of Southampton
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Professor of Accounting, University of Portsmouth