Articles on Retail
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Every year, thousands of tonnes of unsold clothing go to landfill. Australia could learn from the EU model.
The city of Detroit has hired a senior director of retail attraction to bring national and regional chains into the city.
How finances and the economy have changed over 25 years.
Global supply chains lead to companies capturing most of the value, while suppliers – and especially workers – get a much smaller share.
Dynamic pricing is already changing the final cost of clothing. Some prices are rising, but others are falling.
A multi-billion dollar industry is putting cash back in consumers’ pockets. But there’s a catch.
‘Free’ shipping sounds like a much better deal than paying for it. But here’s what to consider before placing your next order.
The founder of Patagonia has made planet Earth the company’s major shareholder.
The environmental cost of fast fashion purchasing could be reduced with some industry changes.
Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a return, exchange or refund.
What do insights into consumer behaviour tell us about the future of the fashion industry?
The ban marks a departure from Australia’s traditional approach of preserving competitive processes rather than regulating prices directly.
If this is where retail security is headed, it could have unwelcome, unintended consequences for millions of Australians.
Our research found many customers feel pressured, anxious or pushed into making a donation.
We don’t just shop with our eyes – touch has a big influence too.
Ending production of the 1-cent coin will save the government money and could streamline big retailers’ operations. But it could also pinch small businesses and cash-reliant consumers.
Franchisees have complained about being squeezed on ingredients and being encouraged into restructuring.
During the pandemic, retailers used generous return policies to win over shoppers. Now, those policies are costing them billions – prompting a widespread rethink.
The consumer watchdog has warned retailers it will be on the lookout for a range of misleading sales tactics, from fake countdown clocks to hard-to-read fine print.
The arrival of a supercenter results in a 7% bump in consumer waste, a study found.



















