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AI systems are increasingly being used to search for information and make decisions, creating new questions about how commercial incentives may shape the answers users receive. (Unsplash)

Advertising is coming to AI chatbots — and it could influence the answers you get

AI companies are turning to advertising to fund expensive systems. But commercial incentives could influence how answers are generated.
Inflation-strapped shoppers are becoming ever more skeptical about companies’ justfications for price hikes. Pars Sahin on Unsplash

Shoppers are less peeved by cost hikes due to scarcity – but retailers more often blame their own rising costs

Shoppers are increasingly hunting for value, which puts the onus on businesses to tread carefully when justifying price hikes.
Haley and Hanna Cavinder, who played college basketball for the Miami Hurricanes, were among the first student-athletes to sign major deals over their name, image and likeness. AP Photo/Darron Cummings

What critics of college athletes making money get wrong about name, image and likeness policies

Since college athletes were allowed to sign branding deals in 2021, the debate has continued over whether letting students make money off their names is a good thing.
A “classic” ‘90s-style Pizza Hut represents a powerful window into how human beings interact with the past. Tracy A. Woodward/The Washington Post via Getty Images

What a western Pennsylvania ’90s‑style Pizza Hut reveals about nostalgia

A Carnegie Mellon University marketing researcher explains why the love of a retro Pizza Hut has more to do with the relationships attached to it than pizza.
Working as a social media marketer often means a digital detox is impossible, whether at your job or in your personal life. Elisa Ventur on Unsplash

The hidden burnout crisis facing social media marketers

More than 2 in 5 social media marketers say they plan to leave their job within two years, and many cite insufficient mental health support from supervisors.
Website designs that try to change your behavior cross a line when they outright deceive. Fizkes/iStock via Getty Images

Dark patterns on the web are designed to manipulate you – why aren’t they all illegal?

Encountering a website that seems like it was designed to frustrate might leave you saying ‘there oughta be a law,’ but to have a case you need to show that the site tried to swindle you.

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