If online retailers can tell when someone is drunk, perhaps they shouldn’t simply take the cash.
Articles on Retailers
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The grocer offers low prices and plans to build its own distribution center.
The founder of Patagonia has made planet Earth the company’s major shareholder.
Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a return, exchange or refund.
The arrival of a supercenter results in a 7% bump in consumer waste, a study found.
When it comes to buying sex toys, diarrhea medication and acne cream, consumers like the impersonal touch.
Rising theft is hitting retailers hard. But it’s worth considering what we’d miss if even toothpaste and instant coffee were locked up – as they have been overseas.
Research shows that shoppers are tempted as much by what the technology brings as the credit on offer.
The demise of Hudson’s Bay raises broader questions about the viability of traditional department stores in today’s retail environment.
Even those consumers who said they usually don’t return any products often reacted negatively during an experiment that simulated what happens when shoppers face stricter rules.
By declaring cash an ‘essential service’ the government would secure its future for those Australians who still use it.
With inflation finally starting to stabilize in Canada, a new type of consumer has emerged, marked by value consciousness, digital savviness and a preference for experiences over material goods.
Physical checks on plant and animal products arriving from the EU will attract fees of up to £145.
The COVID-19 pandemic affected college towns profoundly and highlighted the complex relationship between universities and their host communities.
It’s not just the Barbie effect, Birkenstock’s brand equity has been rising for years.
If the competition regulator gets its way, it could force significant changes to the online shopping giant.
Food supply chain discounts are causing issues for UK producers and processors.
The perspective that U.S. retailers are somehow more prone to failure than Canadian retail chains is unconvincing, but the Canadian retail landscape is challenging for newcomers.
Many Starbucks customers are irked by recent changes to its popular rewards program. But they may not have as much to complain about as it seems.
The metaverse offers novel opportunities for retailers and their customers, but retailers need to be adequately prepared to overcome the challenges of new technology.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Associate Professor of Marketing, Tasmanian School of Business and Economics, University of Tasmania
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Senior Lecturer of Marketing, Swinburne University of Technology
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Professor, North Dakota State University
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Assistant Professor, Faculty of Business, University of New Brunswick
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Associate Professor, John Molson School of Business, Concordia University
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Emeritus Professor of Marketing, University of Birmingham
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Senior Research Associate, Nottingham Business School, Nottingham Trent University
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Associate Professor of Business, Boston University
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Executive Professor of Marketing Emeritus at Simon Business School, University of Rochester
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Emeritus Professor, University of Tasmania
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Professor of Cognitive Neuroscience, UCL
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Director, Center for Retailing Studies; Lecturer of Marketing, Texas A&M University
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Interim Department Head and Professor of Wine and Viticulture, California Polytechnic State University
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Professor, Lectra Fashion and Technology Chair, ESCP Business School