There’s a time cost and a risk of overspending for customers. For retailers, returns can be a massive headache.
Articles on Shopping
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In the UK the equivalent of four million Christmas dinners are wasted every year.
For Victorian shop workers, Christmas could be a miserable time of long hours and low pay.
Many people become more forgiving of poor service if there are Christmas symbols around.
Most people consider themselves canny shoppers – but we’re all human.
Getting into the Christmas spirit means buying stuff. But how much is too much?
The run up to Black Friday is often shrouded in secrecy, which makes buying things on the day a lot more frenetic.
Psychological ownership is that feeling that someone stole ‘your’ parking spot or nabbed the last sweater you had your eye on. We have a tendency to get territorial when we feel it’s been violated.
Some can’t wait to hit the ground running while others would rather endure a root canal. Certain characteristics help explain who is in which group.
Millions of Americans will be shopping for turkeys in the coming days. An economist suggests a few things to keep in mind as you hunt for the perfect bird for your feast.
Don’t despair if, once you’ve gathered your shopping items, you’re met by a single line that looks a mile long. Queuing theory suggests this is likely the fastest way to get you rung up and moving on.
UK mired by food ‘deserts’ and a crisis of loneliness – they should be tackled together.
Artificial intelligence can detect patterns in your shopping behaviour that can help retailers deliver better deals to you, and then suggest things you never even knew you wanted.
Buying reusable bags every time you shop is worse than just using plastic.
When young adults create and share online content focused on consumer products, it can trigger a social comparison process that results in feelings of inferiority and low self-esteem.
Specific predictions go obsolete fast, but some common themes are emerging – convenience, fragmentation, intelligence, personalisation and experience.
Meet the ‘Yeah-buts’ - those who know plastic is bad for the environment, but can’t get behind the bag ban because it affects their own convenience. This mindset can stall the best-laid green plans.
The challenges facing town centres and high streets are intensifying.
Glance at House of Fraser, John Lewis et al and you might think it’s time to give up the ghost.
Plastic bags will soon be gone from major supermarkets and many other shops too. Campaigns to reduce plastic even more should focus on positive advice, rather than shaming shoppers for their plastic use.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Professor of Consumer Psychology, Anglia Ruskin University
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Associate Professor of Marketing, Tasmanian School of Business and Economics, University of Tasmania
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Senior Research Associate, Nottingham Business School, Nottingham Trent University
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Associate Professor of Marketing, University of Technology Sydney
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Emeritus Professor of Marketing, University of Birmingham
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Assistant Professor, Faculty of Business, University of New Brunswick
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Marketing Professor
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Senior Lecturer in Marketing; Associate Head (Global), University of Portsmouth
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Director, Master of Business Administration Program (MBA); Co-Director, Better Consumption Lab, Deakin University
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Associate Professor of Business, Boston University
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Senior Lecturer of Marketing, Swinburne University of Technology
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Lecturer in Law, Lancaster University
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Associate Professor in Operations and Supply Chain Management, University of Southampton
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Professor of Accounting, University of Portsmouth