Xiaodan Pan

Dr. Xiaodan Pan, an academic scholar and industry veteran, joined John Molson School of Business at Concordia University in 2018. She holds a Ph.D. in Supply Chain Management from the University of Maryland (UMD). Her diverse educational portfolio also includes an M.Eng. in Logistics and Supply Chain Management from the Massachusetts Institute of Technology (MIT), an M.Sc. in Management Science from Queen’s University, and an M.Eng. in Transportation Planning and Management from Dalian Maritime University.

Dr. Pan's research leverages business analytics to enhance societal well-being, especially the operations of businesses in the retail and service domains. Her primary research areas include: 1) consumer behavior, 2) retail strategies, 3) technological innovations, and 4) last-mile delivery. Her work has been published in leading logistics and supply chain management journals, including Production and Operations Management, Journal of Business Logistics, and International Journal of Physical Distribution and Logistics Management. Her research has been funded by respected institutions such as the Social Sciences and Humanities Research Council of Canada (SSHRC) and the Fonds de recherche du Québec– Société et culture.