Protecting retail workers from abuse is a growing challenge. But a new study and a past trial suggest three little words on a badge can nudge customers to be nicer.
Articles on Retail
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When it comes to buying sex toys, diarrhea medication and acne cream, consumers like the impersonal touch.
A first-of-its-kind study finds Amazon’s delivery drivers earn less and face more instability than their unionized counterparts.
Businesses spend heavily to secure the spot on your social media feed, and that investment has to be recouped.
Ethiopian migrants in Johannesburg have reused buildings, densified commercial space and developed networks.
AI-powered shopping is now live in the US and aiming to roll out overseas. So how does it work? And what are companies like Google planning to launch next?
Once a modest fall festivity, Halloween has transformed into a monthslong commercial phenomenon. You can hardly blame retailers.
Two people looking at the same product at the same time might see different prices. AI has turbocharged the process.
Fans of redistribution may find something good in the latest AI-powered development in pricing.
The Privacy Commissioner found Kmart should have tried other options before facial recognition systems – and told customers what it was doing.
Product shortages can trigger memories of stressful times like Brexit and COVID.
It’s time for retailers to let go.
As AI powers individualized pricing across industries, businesses are increasingly charging based on what they think you can pay.
But retailers still have work to do to make their spaces inclusive and accessible.
It’s not just an IT issue. It should be a core element of any business.]
Even with this increase, Australia’s lowest paid employees will not be earning as much in real terms as they did before the inflationary surge of 2021-2022.
As Walgreens goes private in a $10 billion buyout, experts weigh what private equity ownership could mean for pharmacy care.
As digital replicas of real people become more common in image-based industries like fashion, urgent questions are emerging about the future of work in the cultural economy.
Though still in its early stages, the ‘Buy Canadian’ movement is already delivering promising results across the retail sector.
Many retailers rely on February 14th to boost revenue.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Associate Professor of Marketing, Tasmanian School of Business and Economics, University of Tasmania
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Professor, College of Business, University of Sharjah
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Director, UWA Public Policy Institute, The University of Western Australia
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Professor of Consumer Psychology, Anglia Ruskin University
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Industry fellow, Graduate School of Business, Deakin University
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Lecturer, College of Business and Economics, Australian National University
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Assistant Professor, Faculty of Business, University of New Brunswick
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Professor of Economics, Monash University
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Senior Research Associate, Nottingham Business School, Nottingham Trent University
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Coleman Chair Professor of Marketing and Director of Research, Texas A&M University
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Professor of Retail Studies, University of Stirling
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Emeritus Professor, University of Tasmania
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Senior Lecturer of Marketing, Swinburne University of Technology
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Director, Master of Business Administration Program (MBA); Co-Director, Better Consumption Lab, Deakin University