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Articles on Retail
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Returns cost companies billions of dollars in lost sales. They also generate emissions and packaging waste. Two logistics experts offer some tips from psychology for more sustainable returns.
The lessons the retail industry learned during the pandemic will continue to shape department store strategies and guide their transformation in the future.
Returns are becoming a costly sustainability problem for retailers and the planet. A supply chain expert explains.
We need a comprehensive code of conduct that ensures the long-term sustainability of the industry, while also protecting consumers in the event of future supply imbalances.
Young motivated employees are pushing the movement for union representation among US workforces. Is it time for management to get on board?
Retail stores change the prices of their products based on the shopping habits of consumers. But consumers come in a variety of types, and not all of them influence prices equally.
Self-service technologies — like self-checkouts or government service kiosks — are decreasing interactions with other people. This may affect our politics and sense of community.
The perspective that U.S. retailers are somehow more prone to failure than Canadian retail chains is unconvincing, but the Canadian retail landscape is challenging for newcomers.
UK retailers had a happier Christmas than expected, but consumers are changing how they shop due to the rising cost of living.
When we visit city streets, shops or malls during the holiday season, is it spending money that we like? Or is it about experiencing our surroundings?
A public relations move by Loblaw Companies is just the latest in a long line of big business antics stretching back to pre-Confederation fur trade in Canada.
The metaverse offers novel opportunities for retailers and their customers, but retailers need to be adequately prepared to overcome the challenges of new technology.
Supply chain difficulties and rising costs have forced Made.com into administration
Rising business costs and shifts in the market accelerated by the COVID-19 pandemic are posing challenges for small retailers along Main Street business areas.
How to spot the changes made to goods and services as a result of rising costs.
Recent research highlights the links between Gen Z smartphone addiction and compulsive buying.
Beautiful shopping streets attract people — and that’s good for business. Images of ten reimagined local shopping streets show how they can become the beautiful hearts of their local communities.
Costco is set to open its first New Zealand store. How can shoppers make the most of their $60 membership without falling for the bulk-buying traps?
Professor Leigh Sparks looks at the latest UK retail sales and consumer sentiment data.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Associate Professor of Marketing, Tasmanian School of Business and Economics, University of Tasmania
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Professor, College of Business, University of Sharjah
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Director, UWA Public Policy Institute, The University of Western Australia
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Professor of Consumer Psychology, Anglia Ruskin University
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Industry fellow, Graduate School of Business, Deakin University
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Lecturer, College of Business and Economics, Australian National University
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Assistant Professor, Faculty of Business, University of New Brunswick
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Professor of Economics, Monash University
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Senior Research Associate, Nottingham Business School, Nottingham Trent University
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Coleman Chair Professor of Marketing and Director of Research, Texas A&M University
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Professor of Retail Studies, University of Stirling
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Emeritus Professor, University of Tasmania
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Senior Lecturer of Marketing, Swinburne University of Technology
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Director, Master of Business Administration Program (MBA); Co-Director, Better Consumption Lab, Deakin University