Articles on Artificial intelligence (AI) bias

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The people most likely to depend on chatbots for support are the ones least likely to be culturally understood by them: newcomers, people in rural and remote communities, and anyone who cannot afford private therapy. (Unsplash+/Adam Satrai)

Making mental health chatbots more culturally sensitive won’t necessarily make them safer

Canadians are turning to AI mental health chatbots for support. But what if the bot agrees with the beliefs that are keeping you unwell?
AI-generated images, in response to the prompt: “Draw me a skyscraper and a sliding trombone side-by-side so that I can appreciate their respective sizes” (left by ChatGPT, right by Gemini)

When AI goes haywire: the case of the skyscraper and the slide trombone

A relatively simple experiment involving asking a generative AI to compare two objects of very different sizes allows us to reflect on the limitations of these technologies.
When a bot brings you the news, who built it and how it presents the information matter. Zentangle/iStock via Getty Images

People are getting their news from AI – and it’s altering their views

Even when information is factually accurate, how it’s presented can introduce subtle biases. As large language models increasingly bring people the news, this bias is a looming problem.
Without safeguards, AI risks undermining the very principles of truth, fairness, and accountability that our justice system depends on. (Shutterstock)

AI and criminal justice: How AI can support — not undermine — justice

While AI promises to transform criminal justice by increasing operational efficiency and improving public safety, it also comes with risks around privacy, accountability, fairness and human rights.
Parradee Kietsirikul/Getty Images

What will a robot make of your résumé? The bias problem with using AI in job recruitment

Recruiters are now routinely using AI to automate the screening of CVs and interview videos. But human bias already exists in the AI data – and it can even be heightened by the algorithm.

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