Articles on Chatbots

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Relying on AI chatbots to learn a new language has various drawbacks, including the propensity for the chatbots to sometimes have cultural biases and make grammatical mistakes. Andriy Onufriyenko/iStock via Getty Images

Using an AI chatbot to practice new languages can be helpful, but it doesn’t replace speaking with an actual person

People might feel more comfortable making mistakes if they’re interacting with AI chatbots. But they will miss the nuances that come from conversing with real people.
The people most likely to depend on chatbots for support are the ones least likely to be culturally understood by them: newcomers, people in rural and remote communities, and anyone who cannot afford private therapy. (Unsplash+/Adam Satrai)

Making mental health chatbots more culturally sensitive won’t necessarily make them safer

Canadians are turning to AI mental health chatbots for support. But what if the bot agrees with the beliefs that are keeping you unwell?
Chatbots were designed to emulate empathy, but not to provide meaningful mental health support. Chebotkevich/iStock via Getty Images Plus

Teens are turning to AI chatbots for emotional support – here’s how to keep kids safe

Chatbots are becoming commonplace in teens’ lives, but these tools were never developed or validated for mental health support.
There is life after death: digitally speaking thanabots prove this by virtually recreating loved ones who have passed away. It’s a money-spinning, potentially heart-wrenching and largely unregulated business. AI generated image

How grief became a subscription service

Two researchers navigate the mind-boggling and often sinister, parallel universe that is known as the digital afterlife industry and chatbots specifically designed to help people grieve.
When composing or translating poetry, AI stumbles when trying to convey mood, metaphor and emotion. Jeremessias/iStock via Getty Images

The art of literary translation exposes the limits of AI

AI-powered translation tools are certainly impressive. But there is an important frontier for translation technology, one AI might never be able to breach: the poem.

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