AI can help make government more efficient – but at what cost? Citizens’ lives could be better or worse, based on how the technology is used.
Articles on Chatbots
Displaying 181 - 197 of 197 articles
Facebook’s focus on personalizing ads has created new tools for businesses to interact with customers and to connect coworkers.
Chatbots and virtual personal assistants are becoming an integral part of our daily lives. They could change how we talk to each other, and how we relate to ourselves.
What do the Carlos Ghosn scandal, the rising power of algorithms and the “gilets jaunes” have in common? The need to extend the spatial and temporal definitions of responsibility.
Researchers are beginning to look at the opportunities offered by social media to aid in suicide prevention.
The success of current conversational AI is based on the premise that they know and understand nothing of the world.
The chatbot industry sees more data as the answer to building a truly conversational system. But the industry may be teaching chatbots the wrong thing.
From predicting suicide risk to chatbot therapy, artificial intelligence is all the rage in suicide prevention. The question is, can it really work?
Spot removes traditional barriers to reporting abusive behavior, because participants can log incidents without talking to a human.
Canada has a clear choice. Either it embraces the potential of being a leader in responsible AI, or it risks legitimating a race to the bottom where ethics, inequity and justice are absent.
We should be worried about the development of social skills in a world where everyone can have their ‘perfect’ AI friend.
Siri is sassy. But when does the tone of voice in digital help override usefulness?
Expect customer service to get worse as artificial intelligence steps in.
The unexpected behaviour of even simple bots is only going to get more dramatic as AI scales up.
Banks are experimenting with chatbots, but research shows we may not be ready to give them a go.
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This could be the year chatbots are widely adopted. But beyond making our lives more convenient, they represent a huge potential for advertisers.
Top contributors
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Senior Research Scientist at the Australian E-Health Research Centre, CSIRO
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Senior Lecturer in Business Information Systems, University of Sydney
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Associate Professor of Linguistics and Director of Language Lab, The University of Western Australia
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Director, Centre for Professional and Applied Ethics, University of Manitoba
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Principal Research Scientist, Australian eHealth Research Centre, CSIRO
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Professor in Business Information Systems, University of Sydney
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Assistant Professor in Health Ethics, Simon Fraser University
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Associate Professor in Marketing, Keele University
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Adjunct Fellow, Centre for Policy Futures, The University of Queensland
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Professor of Creative Pedagogies, Edinburgh Napier University
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Associate professor, Australian Catholic University
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Associate Dean, Interaction, Technology and Information, RMIT University
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Professor in Information and Communication Technology Policy, Concordia University
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Professor Emerita of Religious Studies, College of the Holy Cross
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Research Fellow, Kinsey Institute, Indiana University