A mix of economic unease and fears of the growth of online shopping is pushing retailers to offer ever-steeper discounts, but there’s a better strategy to make it through the holidays in the black.
Articles on Online shopping
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Back in 1663, it was all about staff getting the day off, now it’s all about boosting the coffers of the major stores.
The Social Medwork is a website that promises patients legal access to medicines from overseas. How does it work? What are the risks? And why are patients turning to it to access the drugs they need?
Stores are engaged in an arms race to make online shopping less of an impersonal chore.
While some pundits claim the much-hyped shopping day that follows our Thanksgiving feasts has lost its relevance, the reality is a lot more complicated, as four important facts show.
Americans’ reliance on their smartphones and tablets will drive online shopping revenue to new heights – and could introduce new buying experiences as well.
Access to justice is still deeply unequal when it comes to low level disputes over bad service or faulty goods.
Previous attempts to revitalise one of Britain’s best-known retail brands have gone awry. Has the rot gone too far this time?
Plans to introduce voice and facial recognition technology for online shopping and banking point to a password-free future.
The Australian Government’s plan to make offshore companies collect and pass on GST has thrown up more questions than answers.
Amazon Dash can ensure you never run out of soap, washing powder or razors again. But it can’t push the button for you.
Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
Christmas is never plain sailing. It’s tough on consumers trying to work out how much food to buy and how to get their hands on the latest must-have toy for children, and it’s tough for retailers trying…
The manic nature of Black Friday has often led shoppers to engage in fistfights and other misbehavior in their desperation to snatch up the last ultra-discounted television, computer or pair of pants…
People have a mental model of shopping that is based on experiences from brick-and-mortar stores. We intuitively understand how this process works: all available products are displayed around the store…
Ever since there were shops, people have enjoyed window shopping. But a new phenomenon is emerging that takes the habit to the extreme. If you save things to your Amazon wishlist without ever actually…
Several high-profile security breaches have, of late, got many people wondering about their passwords. It would be great news if I could tell you a perfect sure-fire system to manage your passwords; the…
Chinese tech companies are the hottest thing in the corporate world right now. Last month Alibaba – the country’s largest e-commerce group – filed an application for what promises to be an unprecedentedly…
Too many product pictures may hinder the online shopping experience for consumers, according to research from Stanford University…
When China kicks off “Consumer Protection Day” this weekend, it’s online shoppers that stand to gain the most. In fact, the growth in online shopping appears to be one of the main factors driving China’s…
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Associate Professor of Marketing, University of Technology Sydney
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Professor of Law (consumer protections and credit law), The University of Melbourne
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Senior Lecturer (Associate Professor) in Digital Marketing, Royal Holloway, University of London
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Coleman Chair Professor of Marketing and Director of Research, Texas A&M University
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Associate Professor of Supply Chain Management, Michigan State University
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Professor of Comparative Literature, UCL
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Professor of Accounting, University of Portsmouth
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Professor of Marketing and Product Innovation, Brock University
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Senior Lecturer of Marketing, Swinburne University of Technology
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Professor of Retail Studies, University of Stirling
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Senior Lecturer in Economics, Lancaster University Management School, Lancaster University
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Subject Area Coordinator - Entrepreneurship & Innovation, Queensland University of Technology
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Associate Professor of Marketing, Tasmanian School of Business and Economics, University of Tasmania
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Professor of Operations Research, Brock University