The UK’s cost of living crisis has exposed the financial vulnerability of consumers, especially those using ‘buy now, pay later’ products.
Articles on Online shopping
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The audio version of an in-depth article on how the future of shopping was shaped by its past.
The pandemic changed the way we shop – with many ‘new’ initiatives actually reinventing old ways of doing things.
We’ve seen panic buying, the rise of the “homebody economy” and a strong shift towards contactless shopping. So what now?
It’s no secret that time management has become harder than ever. But it’s not because we work more, or that life is getting faster.
Black Friday, Christmas, and other ‘shopping events’ take a toll on the temporary workers hired to get purchases to consumers.
Most people do it online – here’s how to buy without wreaking havoc.
Indonesia is a large market for online marketplaces, which means many people are at risk to online shopping addiction.
Kiwi consumers are increasingly experiencing personalised, targeted manipulation online, but the law has very little to say about it.
There is no major online marketplace operating in Australia that sets a commendable standard for respecting consumers’ data privacy. Letting customers opt out of data tracking would be a good start.
Deceptively labeled buttons, choices that are hard to undo, web designs that hide options – these dark patterns are how some websites trick people into giving up their money and information.
Small-scale stores and flexibility could be key to future shopping habits.
Shoppers like to touch products – and this can also make them spend more.
Jeff Bezos announced he’s stepping down as CEO, almost 27 years after he founded the company as an online bookstore.
Instagram’s Shop button signals the growing commodification of human interactions on social media.
The COVID-19 pandemic offers small retailers an opportunity to engage customers who are changing their habits.
Act now. Anything ordered from late November may not arrive until 2021.
In October, the Hudson’s Bay Company announced that it would be closing its flagship location in downtown Winnipeg. This closure is reflective of the changing nature of downtown neighbourhoods.
New research on mobile commerce shopping habits in nine countries contains some valuable insights for m-commerce managers and how they can attract new customers.
Fraudulent sites are easy to set up and it’s easy to get fooled, according to a psychologist who has advice on how to check out online merchants.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Associate Professor of Marketing, University of Technology Sydney
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Professor of Law (consumer protections and credit law), The University of Melbourne
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Senior Lecturer (Associate Professor) in Digital Marketing, Royal Holloway, University of London
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Coleman Chair Professor of Marketing and Director of Research, Texas A&M University
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Associate Professor of Supply Chain Management, Michigan State University
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Professor of Comparative Literature, UCL
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Professor of Accounting, University of Portsmouth
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Professor of Marketing and Product Innovation, Brock University
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Senior Lecturer of Marketing, Swinburne University of Technology
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Professor of Retail Studies, University of Stirling
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Senior Lecturer in Economics, Lancaster University Management School, Lancaster University
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Subject Area Coordinator - Entrepreneurship & Innovation, Queensland University of Technology
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Associate Professor of Marketing, Tasmanian School of Business and Economics, University of Tasmania
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Professor of Operations Research, Brock University