Articles on Chatbots

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Conversational chatbots have risen in popularity recently, but when it comes to mental health, companies and users must be cautious about how they use the technology. (Shutterstock)

AI chatbots are still far from replacing human therapists

AI chatbots can provide people with immediate help, but the technology is still far from capable of replacing human therapists.
With proper teaching, students can use ChatGPT to develop their arguments and build their essays. Gorodenkoff/Shutterstock

ChatGPT is the push higher education needs to rethink assessment

Students could learn about critical thinking, writing and the broader role of artificial intelligence tools like chatbots.
Some critics have claimed that artificial intelligence chatbot ChatGPT has “killed the essay,” while DALL-E, an AI image generator, has been portrayed as a threat to artistic integrity. (Shutterstock)

Generative AI like ChatGPT reveal deep‑seated systemic issues beyond the tech industry

Rather than seeing artificial intelligence as the cause of new problems, we might better understand AI ethics as bringing attention to old ones.
Educational software has a long history, but chatbots could help students excel like never before. Fabio Principe / EyeEm via Getty Images

ChatGPT could be an effective and affordable tutor

ChatGPT could lead to substantial learning gains if it’s used as a tutor, an online learning specialist says.
ChatGPT is better used for playacting than playing at finding facts. EvgeniyShkolenko/iStock via Getty Images

ChatGPT is great – you’re just using it wrong

ChatGPT and other AI chatbots seem remarkably good at conversations. But you can’t believe anything they say. Sometimes, though, reality isn’t the point.

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