Articles on WhatsApp
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Meta’s just-launched Business Agent could mark a major shift in how companies of all sizes deal with customers. But what are the trade-offs?
Intra-African trafficking, particularly through digital deception and aspirational manipulation, remains largely invisible.
Ghanaian clergy wives constantly bargain for space.
South African youth workers, despite limited resources, are finding creative ways to connect with young people through digital tools.
The challenge in using either AI or traditional campaigns for health messaging remains designing accurate and culturally responsive health communication.
Tanzania favours information control over transparency and accountability.
The messaging service was always going to be monetised.
Even though WhatsApp has strong privacy and security features, it isn’t impenetrable – as Israel has previously shown.
Private messages are increasingly being invoked in workplace disputes.
Meta faces heightened scrutiny and fines from Nigerian regulators demanding respect for local data protection and consumer rights.
The cases against Google, Meta, Apple and Amazon could profoundly shape the future of global technology.
Fact-checking is seen as an effective strategy to combat misinformation and disinformation.
To get maximum benefits from using social media for teaching in South Africa schools, many things should be put in place.
On today’s Don’t Call Me Resilient podcast, political scientist Sikata Banerjee and cinema studies scholar Rakesh Sengupta explain how cinema and social media in India may be helping to sway voters.
The global trade in data means minor drug dealing by 16-year-olds on social media could hurt their ability to get a job, house or insurance in their 30s.
Online extremism is a unique challenge – terrorists use methods that can’t be captured by standard content moderation. So, what can we do about it?
Writers festivals navigate the fraught frontier between social media’s echo chambers of outrage and the civilised public debate of the public square. What’s the way forward in this heated atmosphere?
Anthony Albanese has flagged a crack-down on people’s personal details being shared online without consent. But like so much of the internet, it’s hard to police.
A private group chat of Jewish creatives was leaked because some were organising against pro-Palestinians. Was it ethical to do so?
Institutions mustn’t waste the lessons learned during the height of the pandemic about the powerful role that multimedia can play in learning and teaching.



















