Front-line workers have little control over how customers treat them. New research on taxi drivers points to a simple coping habit.
Articles on Toxic workplaces
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A 10-year study of nearly 3,000 Canadian workers finds that sleep quality and diet do more to protect health under chronic work stress than exercise.
Fear in the workplace operates like an invisible predator. By diverting teams’ energy towards self-defence, it undermines co-operation and ultimately costs organizations dearly.
When ‘yes men’ rise to the top, poor decision-making follows.
The failure to perceive a leader as a possible abuser is what allows abuse to persist over extended periods.
Boundaries exist for a reason.
Toxic bosses inflict significant harm, and organizations must be more vigilant in their hiring, performance management and promotion practices.
Conservatively speaking, workplace violence costs hundreds of millions of dollars each year.
Confronting a bully isn’t the only way to call out toxic behaviour at work.
Sexism and misogyny still rears its head in everyday interactions in the financial services industry, not just in the scandals that hit the headlines.
Changing workplace culture and the way jobs are designed can stave off depression, anxiety and burnout.
Gossip has a long history in forming social bonds, and can be an important part of the workplace.
After studying this #MeToo problem for years, two researchers have drafted a toolkit to help nonprofits address it.
Nigerian youth have increasingly been resisting and expressing their dissatisfaction with toxic workplaces.
Research shows even human resources students who have experienced sexual harassment in the workplace would be unlikely to report it. So how do company’s make real change?
These are challenging times for university leaders, and new research shows ‘smart bullies’ are making life even more difficult.
Could the resignation of Canada’s governor general represent a watershed moment for workers’ rights?
Top contributors
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Senior Lecturer in Human Resource Management, University of Waikato
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Assistant Professor of Management, Babson College
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Professor of Management, George Mason University
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Associate Professor of Management and Entrepreneurship, Auburn University
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PhD Candidate, Sociology, University of British Columbia
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Professor of law, University College Cork
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Associate Professor in the Chaplin School of Hospitality and Tourism Management, Florida International University
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Reader in Psychology, University of Westminster
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Assistant Professor, Departments of Geography & Planning, Gender Studies, Queen's University, Ontario
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Associate Professor, Marketing & International Business, Auckland University of Technology
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Professor in Educational Leadership and Policy Studies, University of British Columbia
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Lecturer in Leadership, La Trobe University
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Assistant Professor of Nonprofit Studies, The Ohio State University
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Assistant Professor of Public and Nonprofit Management, The Ohio State University
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Senior Lecturer in Sociology of Work, Queen Mary University of London