Articles on Artificial intelligence (AI)

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There are several strands of evidence that indicate accentism is not in the best interest of the call centre agents or Canadian consumers. (Unsplash)

Accentism for profit? What Telus is getting wrong about accents

An AI accent manipulation tool may be “cool” technology, but it is arguably also a form of discrimination against workers whose voices are being altered.
AI models can pose questions and follow up on them, but the answers they solicit may be limited in scope and depth. Andriy Onufriyenko/Moment via Getty Images

AI interviewers can’t connect with people the way human researchers can – they can produce only data, not meaning

Anthropic developed an AI interviewer it claims can help social scientists conduct research at scale. But AI models lack the human qualities that make qualitative research unique.
The volume of social media posts makes content moderation challenging – especially when it comes to more subtle hate speech. Peter Dazeley/The Image Bank via Getty Images

Uncovering coded antisemitism online takes both human expertise and AI automation

Tracking hate speech online is challenging even when terms are explicit. Coded speech is harder to detect – but pairing AI tools with human research teams can help.
Cuba’s American liberators, depicted on the left in a political cartoon from 1898 and on the right in an AI image. Cartoon: Blanche S. Crawford, Cartoon History of the Spanish American War (Scrapbook, 1898), 48. AI image: screenshot from Instagram. Images for this article sourced by Jorge Damian de la Paz.

AI‑generated fantasies of US intervention reveal how desperation has narrowed Cuba’s political horizons

Cubans are using AI image generators to imagine US intervention in their country. The results look straight out of the 1890s.

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