Articles on Digitalisation
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In-person visits to important places, such as banks and health centres, can become very limited, even impossible.
Lengthy processes and onerous documentation requirements are obstacles to exercising rights.
Small and medium businesses have struggled in 2024 – with record rates of liquidations in New Zealand and Australia. But there are things they can do to make 2025 more successful.
Digitalising social protection overcomes several inefficiencies – but also creates barriers that prevent access for millions of people.
It’s likely developing countries will be hit the hardest as AI become more common and more affordable.
Automation may not reduce our workloads as much as we’d hoped.
Research shows a significant number of people still struggle with the digital transformation of government and business. But throwing more technology at the problem is not necessarily the answer.
To take full advantage of digital technologies South Africa needs a coherent digital industrial policy.
Many vulnerable people are unable to engage with their energy usage online, leading to higher bills and even debt and illness.








