As more services move online, a study based on interviews with over-65s reveals growing barriers to staying connected, informed and independent.
Articles on Digital exclusion
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In-person visits to important places, such as banks and health centres, can become very limited, even impossible.
New research on New South Wales students shows many do not have access to computers and the support they need to use them. This means they risk falling behind.
Digital inclusion is a key metric under the Closing The Gap plan, but the government needs a better strategy to make meaningful progress.
Pastoralist communities face barriers like poor infrastructure, illiteracy and government neglect.
Families living on Mornington Island have to make compromises due to a lack of digital services – including missing out on cultural activities on Country .
The government is rolling out smart meters across the UK, but at present they are providing households with little benefit.
Many vulnerable people are unable to engage with their energy usage online, leading to higher bills and even debt and illness.
Huduma Namba data processing poses high risks, since very personal data, including biometrics, is collected.
A new study has been examining what holds back sight-impaired users from using smartphones, computers and the internet.
Top contributors
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Associate Professor in Media and Communications, Swansea University
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Project Specialist
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Senior Research Associate, Digital Media Research Centre, Queensland University of Technology
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Head of Energy Efficiency and Policy, Leeds Beckett University
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Research Associate, Ludwig Maxmilians University (Munich), University of the Witwatersrand
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Lecturer, Department of Management, Griffith University
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Research Fellow, School of Geographical Science, University of Bristol
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Researcher in Digital Inequality, Sheffield Hallam University
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Research Student, University of Nairobi
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Professor, Critical Indigenous Studies and Director of The Centre for Global Indigenous Futures, Macquarie University
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Director, Centre for Western Sydney, Western Sydney University
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Associate Professor, Faculty of Education, The University of Melbourne
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Professor of Sociology, University of Huddersfield; Hanken School of Economics
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Associate Professor, Organisation and Management, Åbo Akademi University
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Doctoral Researcher, Social Psychology, Social Sciences, University of Helsinki