Articles on Accents

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There are several strands of evidence that indicate accentism is not in the best interest of the call centre agents or Canadian consumers. (Unsplash)

Accentism for profit? What Telus is getting wrong about accents

An AI accent manipulation tool may be “cool” technology, but it is arguably also a form of discrimination against workers whose voices are being altered.
Despite being proficient in a second language, having an accent considered “foreign” can still feel like a barrier. (Shutterstock)

How accent bias can impact a person’s job prospects

Accents provide listeners with information about speakers, such as where they come from or what other languages they speak. However, accents can also be a source of listener bias.
To address barriers that racialized women with non-native accents experience in the Canadian workplace, we need to understand what kinds of bias they face. (Shutterstock)

How ‘benevolent sexism’ undermines Asian women with foreign accents in the workplace

Recent research explores how women with non-native English accents — specifically Mandarin — fare in the Canadian job market.

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