A Senate inquiry report into last year’s Optus outage provides the government with a blueprint to modernise the telco industry.
Articles on Telstra
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The telecommunications ombudsman has recommended ‘an overhaul of how telecommunications services are regulated’.
Telstra is far from alone in its neglect of key pieces of equipment.
Domestic roaming could reduce the disruption – including to Triple Zero services – caused by a major outage on one mobile network.
There are myriad, quiet ways Australians rely on an internet connection for their health and wellbeing. The impact is harder to count.
The most important lesson for Australia is not to slow digitalisation, but to make it more resilient and remove single points of failure.
Telecommunications is only one domain in which timing faults can have serious consequences.
It wasn’t just mobile phones that went down with the Telstra outage. Here’s how trains connect to the mobile network.
The effects won’t be immediately visible. But many of these jobs are entry points for young graduates and early-career professionals: our future business leaders.
From a global clothing brand to our biggest bank, companies that don’t follow the rules on sending marketing spam to Australians have faced hefty fines.
While it might seem simple, there are many steps involved between you calling Triple Zero, and paramedics, police or firefighters arriving to help.
The telecommunications giant is looking to meet its own cost-cutting targets as it faces increasing competition in a maturing market.
A review of the November 2023 Optus outage has sparked an overhaul for the Triple Zero system and more transparency for telcos.
Undersea cables are made of bundles of glass fibres, each one as thick as a strand of human hair.
Telstra is positioning itself to acquire a privatised NBN. That might be good for shareholders, but not for competition and consumers.
Next year’s ‘spectrum auction’ will give telcos a chance to bid for access to high speed, millimetre-wave 5G. But big businesses are likely to be prioritised, not you.
The new payphones have Wi-Fi, mobile charging and transport information. But city councils are concerned they’re digital billboards for Telstra, which could cost billions in lost productivity.
5G is similar to existing mobile networks, but with key differences in hardware and software. And we still need to work out who will build this infrastructure in Australia.
Management trumps technology in making companies productive, but that doesn’t mean firms can be complacent when it comes to keeping up with change.
The NBN is on track to be privatised after the infrastructure is completed, but there are a number of other options that would retain the benefits of its disruption of the telecommunications market.
Top contributors
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Associate Professor, School of Engineering, RMIT University
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Associate Professor in Telecommunications Engineering, Swinburne University of Technology
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Associate Professor of Screen Media, Victoria University
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Honorary Consul; Adjunct Professor; Digital Investigations Consultant and Senior Lecturer., Adelaide University
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Professor, College of Business, University of Sharjah
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Lecturer, College of Business and Economics, Australian National University
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Director of UWA Centre for Software Practice, The University of Western Australia
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Professor, Southern Cross University
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Honorary Enterprise Professor, School of Population and Global Health, and Department of General Practice and Primary Care, The University of Melbourne
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Associate Professor Journalism & Media, Deakin University
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Associate Professor, Deakin University
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PhD Candidate, Graduate School of Business and Law, RMIT University
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Research Fellow, Centre for Social Impact, Swinburne University of Technology
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Senior Research Fellow, Centre for Urban Research, RMIT University
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Senior Lecturer, Department of Economics, Monash University