The nationwide outage highlights problems with how the network is designed.
Articles on Optus
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Amid renewed calls for Optus executives to face the sack over September’s Triple Zero outage, what are the rules about disclosing executive payouts in Australia?
While it might seem simple, there are many steps involved between you calling Triple Zero, and paramedics, police or firefighters arriving to help.
After two Triple Zero outages, a data breach and a $100 million fine for predatory sales in recent years, sorry is not enough. Here’s what Optus needs to do next.
Optus said the conduct was ‘totally and utterly unacceptable’. But Australians now need more than ‘sincere apologies’ – we need hard data and real-time supervision.
There is no certainty a custodian would have prevented all of the risks from the Optus outage last week. But it might have helped.
It may be tempting to call for the chief executive to be sacked, but it would only let Optus off the hook. This is how to really hold them to account this time.
The outage has sparked fury and condemnation – and builds the case for stronger action against telcos.
A review of the November 2023 Optus outage has sparked an overhaul for the Triple Zero system and more transparency for telcos.
Despite growing wariness of supermarkets, Australians have an enduring trust for retail brands that sets us apart from other countries.
Optus says the unprecedented outage last week was caused by a ‘routine software upgrade’. An expert explains why this points to more serious problems with the network.
Stadium naming rights are controversial at the best of times, so why do companies pay so much for them?
Optus suffered one of the largest telecommunications outages in Australian history today. Here are the factors that can cause such events.
Optus has let the story run away from it and failed to show contrition, for the second time in a little over a year.
Australia’s new “consumer data right” leads the world in allowing data to be moved safely and efficiently. So what is it? And how can it help protect you and your personal data against data breaches?
The Australian government will temporarily suspend data-sharing regulations so Optus can work with banks and agencies to prevent identity theft.
Australia’s privacy laws are so vague a company can keep your data as long as it ‘needs’.
This isn’t the first time Australians’ Medicare numbers have been exposed.
If you’ve been affected by the Optus data breach, the danger is far from over – no matter what the purported hacker is claiming.
Optus used press releases, and Twitter when it could have contacted its customers by text.
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