It’s much harder for Australians to cancel a subscription paid for with a credit or debit card than for shoppers in the UK, India and the European Union.
Articles on Subscriptions
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Many subscription services offer easy sign ups, with a few clicks and your credit card. Proposed new laws could soon make sure it’s just as easy to cancel.
It’s never been easier to sign up for subscriptions – and they’ve never been harder to manage.
Most Australians have had a negative experience when trying to cancel a subscription. It’s bad business, and we need law reform to capture these shady tactics.
Top contributors
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Professor of Law (consumer protections and credit law), The University of Melbourne
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Associate Professor, Faculty of Law & Justice; Lead, UNSW Public Interest Law & Tech Initiative, UNSW
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Professor of Sociology, University of Texas at Arlington
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PhD Researcher, UTS Business School, University of Technology Sydney