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Overlooking the impacts of remote work on motivation may have unexpected consequences for Canadian public services and policies.
Will an increase in wages make federal government workers happier and more efficient while dealing with the public on taxation, public safety and a multitude of other daily and often frustrating issues?
COVID-19 transformed the workforce, including in the public sector. A complete reversal to pre-pandemic work models is unlikely, but there’s lots at stake as employers contemplate the future of work.