Good habits by consumers can stymie scams, but US regulations have fallen behind the technology.
Articles on payments
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A looming ban on card surcharges is forcing a rethink of payments – across banks, businesses, government agencies and more.
AI is now the machine deciding whether your payment goes through. And when it makes a mistake, the system isn’t designed to tell you why.
It’s much harder for Australians to cancel a subscription paid for with a credit or debit card than for shoppers in the UK, India and the European Union.
For Americans in so-called ‘banking deserts,’ ending paper tax refund checks could be a costly move.
The social rules around money have struggled to keep pace with technology. But there’s a surprising way to rethink how you split bills that can make you feel better.
Excessive delays and hurdles are rife in Australia’s A$4 trillion superannuation industry’s death benefits system. There should be consequences for failure.
There’s a push for reforms to make banks more responsible for detecting, deterring and responding to scams, rather than just asking consumers to be ‘more careful’.
New research shows that paying cashlessly, whether by card or phone and regardless of any credit involvement, leads to spending more money.
Nigeria risks losing its recent status as Africa’s most attractive tech hub following its decision to suspend Twitter’s operations.
Contactless payments may be convenient – but they also make it easier to overspend.
Alarm bells should ring over a global currency that is run by an exclusive club that serves its investor-owners, not the public good.
The New Payment Platform may speed up transactions, but evidence suggests it could also lead to more scams and fraud, and many customers won’t switch over.
Top contributors
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Adjunct Professor, Swinburne University of Technology
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Assistant Professor of Economics, University of Leeds
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Professor of Anthropology and Law, University of California, Irvine
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Professor of AI and Public Policy, University of Salford
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Economist and Postgraduate Supervisor, University of Lancashire; Keele University
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Associate Professor in Financial Technology, University of Liverpool
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Senior Lecturer in Accounting and Financialization, University of Sheffield
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Senior Lecturer in Marketing, The University of Melbourne
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Lecturer in Marketing, Swinburne University of Technology
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Professor of Marketing, Adelaide University
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Professor Emerita of Law, Vanderbilt University
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PhD Researcher in Marketing, Adelaide University
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Professor of Law (consumer protections and credit law), The University of Melbourne
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Senior lecturer, Queensland University of Technology
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Lecturer in Accounting, The University of Queensland