Articles on Information retrieval

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An AI answer to a search query can fit one of several types. Matteo Della Torre/NurPhoto via Getty Images

How to know if you can trust an AI’s answer to your question

One Google response asked for my medical history. Another answered a personal health question without asking who I was. Both replies came across as authoritative advice.
AI chatbots need help learning to give accurate answers. CreativaImages/iStock via Getty Images

Here’s how researchers are helping AIs get their facts straight

Having AI models say how confident they are in their answers could help minimize inaccurate responses. Just don’t be overconfident about their confidence scores.
Large language model AI responds to questions but doesn’t actually know anything and is prone to making things up. Charles Taylor/iStock via Getty Images

AI information retrieval: A search engine researcher explains the promise and peril of letting ChatGPT and its cousins search the web for you

Searching the web with ChatGPT is like talking to an expert – if you’re OK getting a mix of fact and fiction. But even if it were error-free, searching this way comes with hidden costs.

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