Two experts explain what the new Virgin rules mean, the options for chasing a refund – and how to make it simpler for consumers in future.
Articles on Flights
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With Air Canada and WestJet cutting routes and raising fares, Canadian travellers face a summer of compressed options and rising costs.
Air travel faces major disruption. For those whose plans have been disrupted, there are ways to navigate the uncertainty.
Yes, these exclusions are in the fine print of most policies. But with thousands now facing bills for cancelled plans – is this fair? And what can you do about it?
Get to airports early and go easy on the luggage. Also, expect delays.
Sports face a sustainability challenge: They’re under pressure to grow, but more travel means more emissions that add to rising global temperatures. The NCAA is also weighing expanding March Madness.
Understanding travellers’ willingness to pay for green travel could help airlines find ways to reduce the environmental impact of their industry.
Meaningful action has largely been delayed. Australians will need to wait for yet another discussion process to be complete before they see what protections may eventually be introduced.
With the summer holiday season in full swing, how are the UK’s airports coping? Recent technical problems caused widespread disruption - are we at risk of a repeat?
The ACCC has prioritised getting timely compensation to affected customers over pursuing the airline on the more serious charge of collecting fees for no service.
In-flight entertainment has evolved significantly over the years, from a one-off experiment to the on-demand streaming services many of us are now used to.
Over the past 60 years, the duration of flights has remained roughly the same, while passengers have been subjected to more indignities, longer waits and more cancellations.
Air travel emissions are proving difficult and costly to cut, but travellers can make a surprisingly big difference simply by changing how they travel to and from the airport.
Consumers and politicians are pushing for greater protections for air travelers. A historian explains why the US trails the EU and Canada when it comes to passenger rights.
When you’re down an engine and you have lot of water under you, you have a process to follow. You don’t panic, you don’t go off the rails, you remember your training, and that’s what happened here.
Air Canada and United Airlines both have orders for hybrid electric 30-seaters. An aerospace engineer explains where electrification, hydrogen and sustainable aviation fuels are headed.
The radio frequency at which 5G operates in the US is close to that of an important piece of aircraft equipment, called radio altimeters.
Reducing jet fuel consumption by 2.5% each year could halt aviation’s growing influence on climate change.
When planes fly from east to west, they are flying against a river of air called a jet stream. These air currents can make your flight longer or shorter, depending on which way you are going.
Carbon offsetting is better regulated than it once was, but it’s no solution to the climate crisis.
Top contributors
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Associate Professor, The University of Western Australia
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Faculty of Law, The University of Western Australia
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Assistant Director of the Global Systems Institute, University of Exeter
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Professor of History, University of Dayton
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PhD researcher, University of Leeds
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ARC DECRA Fellow, Australian National University
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Professor of Tourism, Griffith University
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Professor of Psychology, University of Hawaii
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Professor of Anatomy, Lancaster University
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Quantedge Presidential Professor of Economics, University of California, Berkeley
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Lecturer in Aerospace Engineering, University of Manchester
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Professor, School of Business and Tourism, Southern Cross University
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Associate Professor, School of Business and Tourism, Southern Cross University
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Senior Lecturer in Aeronautical Engineering, University of Salford
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Associate Professor, Purdue University