The lessons the retail industry learned during the pandemic will continue to shape department store strategies and guide their transformation in the future.
Articles on department store
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Sears and other department stores not only changed how Americans consumed but altered the very nature of society and culture as well.
What is lacking is Myer’s heritage, and the need for this to be carefully reframed and updated for the present day.
Department stores created many of the familiar aspects of modern retailing, from off-the rack clothing to loyalty cards. But much of their business has been taken by others.
Top contributors
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Visiting Assistant Professor, Case Western Reserve University
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Professor of Brand Management, University of Sussex Business School, University of Sussex
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Associate Professor of Marketing, Swinburne University of Technology
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Lecturer, Retail History, Macquarie University
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PhD Student in Supply Chain Management, University of Maryland
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Associate Professor, John Molson School of Business, Concordia University
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Professor, Logistics, Business and Public Policy, University of Maryland