People might feel more comfortable making mistakes if they’re interacting with AI chatbots. But they will miss the nuances that come from conversing with real people.
Articles on AI chatbot
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An AI system might generate the same words as a teacher, but that doesn’t mean the educational interaction for the student is the same.
As more people turn to chatbots for support, new research is exploring a potential role for AI in spotting early signs of depression.
Meta’s just-launched Business Agent could mark a major shift in how companies of all sizes deal with customers. But what are the trade-offs?
Some new findings show that AI has certain benefits, such as reducing barriers for students with learning disabilities. But overall, more evidence is needed to understand how AI influences learning.
A 2025 study shows that an AI-based tutor improves learning when it prompts reasoning and is paired with peer discussion.
Olive was meant to make shopping easier. Instead it’s mouthing off about its ‘mother’ and mistaking the price of basic items.
ChatGPT has dramatically altered how people retrieve information, muscling aside Google search as the first stop on the hunt for answers.
AI agents are poised to do your online shopping for you, with major consequences for the e-commerce industry – and your ability to make choices.
Internet companies have long enjoyed immunity for hosting other people’s content. AI chatbots are changing the legal equation.
Generative AI models are like auto-complete on steroids. Bots learned to converse by reading text scraped from internet sites – and they’re not always accurate.
On the internet, nobody knows you’re a chatbot.
People with less AI literacy often see the technology as ‘magical’ and awe-inspiring.
Borges imagined an endless library that contained every possible permutation of letters. The truth is out there, but it’s embedded among hordes of lies and gibberish.
A new experiment shows AI chatbots aren’t only good for spreading disinformation – but it comes with plenty of caveats.
The upgraded AI systems may even be able to undertake a form of reasoning.
AI-powered mental health chatbots have the advantage of being easily accessible. However, users may overestimate their therapeutic benefits and underestimate their limitations.
Like many technologies, AI can be subverted by cybercriminals.
As far back as the dawn of the internet, scholars have discussed how AI might serve to replace (or supplement) human relationships.
The chatbot has been released to a small group of testers and some of X’s Premium+ subscribers – many of them have shared their initial thoughts.
Top contributors
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Professor in Business Information Systems, University of Sydney
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Professor of Information Technology and Organisation, University of Sydney
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Director of Sydney Executive Plus, Business School, University of Sydney
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Master of Science Student, Health Sciences, Simon Fraser University
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Professor of Literacy, Culture and Instructional Design & Technology, University of Maryland, Baltimore County
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PhD Candidate, Faculty of Engineering and Design, University of Auckland, Waipapa Taumata Rau
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Professor of Electrical and Computer and Software Engineering, University of Auckland, Waipapa Taumata Rau
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Senior Lecturer in Law, Cybercrime & AI Ethics, University of East London
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Lecturer, Deakin University
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Professor of Political Science, Fordham University
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Professor & Director, Hub for Apple Platform Innovation (HAPI), School of Computing Technologies, RMIT University
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Professor and Director of Aston Digital Futures Institute, College of Engineering and Physical Sciences, Aston University
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Professor of Belonging Science, School of Educational Psychology and Inclusion, Faculty of Education, Monash University
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Director, Zone Learning & Professor, Digital Media, Toronto Metropolitan University
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Senior Lecturer in Software Engineering, University of Auckland, Waipapa Taumata Rau