Both praise and criticism of product manufacturers have their place, and when used effectively, can drive companies to act more responsibly.
Articles on Product recall
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Warmth matters more than competence in some areas of business, new marketing research shows.
Despite the recent Kinder chocolate recall, there’s no cause for wider concern about chocolate safety.
How safe is the toy you may be buying for someone this Christmas? New research suggests that toy companies often take too long to issue recalls after they become aware of safety hazards.
After firms add more women to their board, dangerous medical products are recalled more quickly.
Every year, thousands of medical devices and drugs are recalled in the US. But the decision to recall a flawed product is often left up to the manufacturer.
Major brands which suffer from high profile product recalls need to follow some basic rules to make sure they weather the storm.
Mars’ product recall will be an expensive business.
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Associate Professor of Operations and Decision Technologies, Kelley School of Business, Indiana University
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Associate Professor of Quantitative Marketing and Analytics, Binghamton University, State University of New York; Indiana University
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Associate Professor of IT, Analytics and Operations, University of Notre Dame
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Assistant Professor of Marketing, University of Tennessee
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Professor, Department of International Business, Marketing, Strategy & Law, MacEwan University
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Professor of Health Service Operations, School of Pharmacy & Medical Sciences, University of Bradford
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Professor of Management, Lehigh University
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Senior Lecturer in Microbiology and Fermentation Technology, Federation University Australia
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Assistant Professor of Marketing, University College Dublin
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Harbert Eminent Scholar and Professor of Management, Auburn University
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Associate Professor in Microbiology and Fermentation Technology, Federation University Australia
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Associate Professor in Law, Faculty of Social Sciences, University of Nottingham