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New research into hiring in the food services sector shows Indigenous job seekers are being screened out at the first rung of the career ladder. (Unsplash+)

Qualified but overlooked: How bias keeps Indigenous job seekers from getting hired

New research shows that Indigenous applicants can face discrimination at the hiring stage, even when they have the same qualifications and experience as other candidates.
Food service establishments have been struggling to hire enough employees while trying to return to business as usual after the pandemic. A server clears a table on a patio at a restaurant, in Vancouver, in April 2021. THE CANADIAN PRESS/Darryl Dyck

Hidden gatekeepers: How hiring bias affects workers in the food service industry

Hiring managers in the food service industry often emphasize the importance of finding the right “fit” when hiring new employees. But does everyone have the same chance to fit in?
Tipping, a popular cultural practice in Canada, can have hidden consequences for food service workers. (Shutterstock)

At the tipping point: It’s time to include tips in menu prices as restaurants reopen from COVID lockdowns

Tipping has often-overlooked consequences for food service workers. The industry should turn its attention to underlying issues if it wants to ensure a sustainable future.
Tipped workers may struggle to make minimum wage, especially in the wake of the pandemic. Robert Alexander/Getty Images

COVID‑19 is hitting tipped workers hard

Tipped workers have been struggling since before COVID-19, and the pandemic isn’t making it better.

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