In the past, crisis leadership has skewed towards displays of strength over compassion. New research suggests something is shifting.
Articles on Crisis communication
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Climate misinformation is undermining emergency response during crises. Canadian governments need to develop co-ordinated efforts to tackle it.
By using Gwyneth Paltrow as a ‘temporary spokesperson’, IT company Astronomer is laughing with the public over former chief’s viral scandal.
Tailoring crisis communications strategies across the phases of the disaster management cycle is a more successful approach and can help co-ordinate disaster responses.
Optus has let the story run away from it and failed to show contrition, for the second time in a little over a year.
When a crisis like COVID-19 disrupts expectations for the future, it also disrupts how health messaging works. Advertising research shows three ways that health campaigns can succeed in a crisis.
As the third wave ravages Ontario, there is public confusion and mistrust. Premier Ford’s flip-flops on restrictions indicate not just poor risk communications, but the lack of an informed plan.
Fauci turns 80 this Dec. 24 – and he’s been on the national stage for decades. Here’s more about his work before COVID-19 and why he was perfectly poised to help the US respond to the pandemic.
Top contributors
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Associate Professor of Disaster and Emergency Management, York University, Canada
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Postdoctoral Research Associate, Environmental Engineering, Iowa State University
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Lecturer in Strategic & Visual Communications, Monash University
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Associate Professor of Marketing, York University, Canada
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Assistant Professor, Desautels Faculty of Management, McGill University
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Lecturer in Marketing at Bayes Business School, City St George's, University of London
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Senior Lecturer in Management, University of Tasmania
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Associate Professor, School of Management and Marketing Te Kahui Kahurangi, Te Kunenga ki Pūrehuroa – Massey University
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Professor of Veterinary Integrative Biosciences and of Humanities in Medicine, Texas A&M University
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Lecturer, Business School, University of Canterbury
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Professor, University of Canterbury