In taxpayer-funded email messages to constituents, Republicans prefer visual elements and strategic timing, and Democrats prefer more text-heavy missives.
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Advancements in computer technology are changing how Congress handles citizen communication, which affects how elected officials represent their constituents.
Changing boundaries is tough on Labour but fairer for voters.
Government agencies are turning to social media as a new way to engage with their constituencies. Practitioners in the trenches are excited about the possibilities – while some academics are less so.
