Lady Gaga accepts the innovator award during the iHeartRadio Music Awards in March 2025 at the Dolby Theatre in Los Angeles. (AP Photo/Chris Pizzello)

How Lady Gaga acts as a custodian of hope

Lady Gaga’s recent Coachella performance models how small acts of resistance and emotional power can enlist support for hopeful visions of the future.
A boutique owner in Montréal arranges clothes at her store on May 24, 2020 as she prepares to reopen amid the COVID-19 pandemic. THE CANADIAN PRESS/Graham Hughes

Coronavirus recovery: Small businesses must focus on easing employee, customer fears

As small businesses reopen, they’ll need to engage the hearts and minds of both employees and customers by recognizing that they feel emotions differently than they did before COVID-19.

Contact M. for

  • General
  • Media request
  • Speaking request
  • Consulting / Advising
  • Research collaboration
  • Research supervision