Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a return, exchange or refund.
- Associate Professor, Faculty of Law & Justice; Lead, UNSW Public Interest Law & Tech Initiative, UNSW
As many as 311,000 Australians could be eligible for part of the payout. But the clock is ticking: claims close on December 31. See if you’re among them.
The information commissioner has called the settlement ‘groundbreaking’. But it represents roughly 0.02% of Meta’s annual revenue in 2023.
If your car connects to the internet, what personal data could it be sharing – and even selling? A new report on Australia’s 15 most popular car brands reveals these privacy concerns.
The new privacy act reform bill has some welcome amendments, but it doesn’t touch most of the substantive principles that were passed in 1988.
Most Australians have had a negative experience when trying to cancel a subscription. It’s bad business, and we need law reform to capture these shady tactics.
Human Rights Watch has sounded the alarm over Australian children’s images found in a huge data set used to train AI models. It could be a breach of our privacy law.
A new ACCC report shows 74% of Australians are uncomfortable with their personal data being shared or sold. Yet this is happening every day, and the privacy law isn’t being enforced.
We’re being tracked, targeted and profiled by businesses and data brokers. A new report on consumer data handling shows we need an urgent update of privacy laws.
Cars can collect data via cameras, microphones, sensors, and connected phones and apps. Our privacy laws need urgent reform if these data are to be kept safe.
Worldcoin wants to provide ‘proof of personhood’ in an AI-filled future, but critics and governments are unimpressed
An analysis of 12 popular apps’ privacy policies reveals a number of concerns, including confusing privacy messages and unnecessarily long data retention windows.
The proposals from the Attorney-General’s Department could help bolster Australia’s privacy laws — but there are some deficiencies.
The terms of the Australian Privacy Principle 3.6 are quite clear. So why is there not a single published case of this law being enforced?
Younger people aged 18 to 28 were more likely to be negatively impacted by manipulative designs on websites and apps.
Consumers should have more control over how online marketplaces such as eBay and Amazon collect and use their data, according to a new ACCC report.
While the ACCC failed in a similar case against Google in 2013, there are some key details in this one which could give it more leverage.
A proposed online privacy code would give consumers more control over how tech companies collect and use their data
State police have accessed QR code check-in data on at least six occasions, for investigations unrelated to the pandemic.
There is no major online marketplace operating in Australia that sets a commendable standard for respecting consumers’ data privacy. Letting customers opt out of data tracking would be a good start.
The five bills would apply to Apple, Amazon, Facebook and Google. If some (or all) of them become law, we can expect some major changes in how they do business.
Companies are allowed to track users as much as they like — as long as they spell it out in the fine print. But a ground-breaking Australian legal judgement should give them pause.
It’s the biggest monopolisation case since a 1998 lawsuit against Microsoft. But it may be several years before a settlement of any kind is reached.
Following a privacy policy change in 2016, Google has collected users’ data from third-party websites and apps. The ACCC argues users were misled into signing away their privacy.
The watchdog has voiced concerns over the proposed US$2.1 billion merger, from which both users and Australian health services could lose out.
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