Jordan Loewen-Colón

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As AI becomes more integrated, it will continue to influence organizational tone, pace, communication style and decision-making norms. (Getty Images/Unsplash+)

AI tools promise efficiency at work, but they can erode trust, creativity and agency

Jordan Loewen-Colón, Queen's University, Ontario and Mel Sellick, Arizona State University

Without deliberate strategies, over-reliance on AI could erode self-trust, creativity and ethical judgment and leave organizations more fragile, not more resilient.

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