Jeffrey Yip

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Listening is often referred to as a muscle — it has to be developed. Building good listening skills can be a boon to any workplace. (Alexander Suhorucov/Pexels)

How ‘deliberate listening’ builds bonds between managers and workers

Felicity Fu, Simon Fraser University and Jeffrey Yip, Simon Fraser University

With the rise of remote and hybrid work, employees are more isolated than ever. Here’s how ‘deliberate listening’ can help create a foundation for collaboration in this changing world of work.

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