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Academic rigour, journalistic flair

Dawn Szymanski

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  • Professor of Psychology, University of Tennessee
Profile Articles
Servers told researchers that they were instructed to make their male customers feel special. Brian Brainerd/The Denver Post via Getty Images
March 26, 2025

With Hooters on the verge of bankruptcy, a psychologist reflects on her time spent studying the servers who work there

Dawn Szymanski, University of Tennessee

Lewd customers, backstabbing co-workers and managers making unrealistic demands can take a toll.
A sign advertises a Hooters restaurant in Myrtle Beach, South Carolina. Joshua Lott/Reuters
August 31, 2015

What’s the psychological toll of being a Hooters waitress?

Dawn Szymanski, University of Tennessee and Chandra Feltman, University of Tennessee

The money might be a little better, but the lewd comments and unwanted advances may have a negative impact on the mental health of waitresses.
  • Location: Knoxville, Tennessee, U.S.
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