An information scientist explains that while Google’s AI Overviews and other AI search tools may look enticing, you shouldn’t rely on them to fill all your search needs.
- Professor of Information Science, University of Washington
Common misperceptions about AI chatbots are that they know something about the world, can make decisions, are a replacement for search engines and operate independent of humans.
Searching the web with ChatGPT is like talking to an expert – if you’re OK getting a mix of fact and fiction. But even if it were error-free, searching this way comes with hidden costs.
Search engines, like social media algorithms, get you to click on links by learning what other people click on. Enticing misinformation often comes out on top.
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