Tempat usaha yang tidak ‘melototi’‘melototi’ konsumernya dalam memberi tip bisa konsumernya mengembangkan reputasi yang lebih baik dan basis pelanggan yang lebih loyal
BI Norwegian Business School
BI Norwegian Business School is a private, independent, specialised university institution with a total of six study locations in Norway.
Oslo is the main campus with all international programmes - in addition Bergen, Trondheim, Stavanger, Kristiansand, and Drammen.
BI Norwegian Business School is a self-owned, not-for-profit foundation whose sole focus is education and research. Any profit will be used to strengthen BI’s research and learning environment in accordance with the objectives of the school.
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Articles
Research confirms what many coffee shop patrons intuitively know.
Tipping seems to be more coercive and less tied to service quality these days.
Une nouvelle étude montre que les hommes qui publient beaucoup sur les réseaux sociaux sont jugés négativement, révélant des stéréotypes de genre encore solidement ancrés dans notre société.
New research shows that frequent posters appear needy, which pushes up against the expectation that ‘real men’ be stoic and self-sufficient.
Une étude montre que les conducteurs des véhicules les plus imposants tendent à prendre plus de risques au volant – mais aussi hors de la route.
How Norway introduced a quota system to increase the number of women on boards – and business benefited more broadly
After a lifetime promoting sustainability – sadly, with limited success – last year I sat down to consider what will happen to my beloved world over the next 40 years. The main question I asked myself…
