Even with this increase, Australia’s lowest paid employees will not be earning as much in real terms as they did before the inflationary surge of 2021-2022.
Articles on Service industry
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Nigeria’s President Bola Tinubu has introduced far-reaching economic reforms. They are unlikely to improve the living conditions of Nigerians in 2025.
Barbara Lynch’s alleged bullying of her employees is only the latest in a string of high-profile chef scandals. Two scholars explore how this behavior became normalized in kitchens across the US.
Decreased patience and heightened emotions have created a cycle of frustration, with rude customers having abrupt interactions with stressed out service workers.
Tipping isn’t going to disappear anytime soon, but provinces can do more to protect servers.
The future of tipping should be defined by Canadians, not businesses seeking to shift responsibility for worker compensation onto consumers.
New research shines light on what is driving hospitality workers – like waiters and hotel workers – to abandon the industry as part of the ‘great resignation.’
Seasoned pubgoers will know that there are some ways to get served more quickly than the other drinkers.
The budget bill just signed into law by the president will both make it harder for restaurants to take worker tips while reducing a form of inequality rife in the industry.
Horrors of job discrimination.
Top contributors
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Research Fellow, Aston University
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Clinical Professor of Law, University of Chicago
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Associate Professor of Human Resource Management, The University of Western Australia
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Assistant Professor of Hospitality Management and Director of Research, Florida International University
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Assistant Professor of Sociology, University of Hawaii at Hilo
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Assistant Professor of Hospitality Management, University of South Florida
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Associate Professor of Business and Society, Gustavson School of Business, University of Victoria
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Associate Professor of Hospitality Leadership and Marketing Management, Florida International University
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Adjunct Assistant Professor, Department of Psychology, University of Calgary
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Assistant Professor of Sociology, University of New Mexico
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MSc student in Industrial-Organizational Psychology, University of Calgary
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Associate Professor of Consumer Behavior, Auburn University
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Professor of Human Resources and Organizational Behaviour, University of Saskatchewan
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Professor of Economics & Business, Allegheny College
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Professor in Working Life, Discipline of Business Information Systems, University of Sydney Business School, University of Sydney