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Doctors can act as gatekeepers or brokers for patients – how they decide can be crucial

Doctors have to balance finite resources and uncertain evidence to decide who should get treatments. The decisions are not always based on need or clinical benefits.
For many GPs, having fewer opportunities to engage directly with patients has led to a loss of professional satisfaction. A.B. Putra/Shutterstock

GP crisis: how did things go so wrong, and what needs to change?

The new NHS workforce plan for England promises a 50% increase in GP training places by 2031. But the challenges GPs are wrestling with go much deeper.

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