New research on food-ordering kiosks introduces the social dynamics at play and offers alternatives for designing a more effective and customer-friendly self-service process.
Articles on Crowd behaviour
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From ancient Rome to modern times, pelting has been a performance of crowd defiance in all its joyous, furious and lawbreaking glory.
One fan died and others reported burns at the Swift concert. And we’re going to see similar incidents at future concerns if we don’t start planning for extreme weather.
Initial responses to threats — whether they’re military, strategic or health-related — are crucial to the peace and prosperity of nations. Did governments go too far with COVID-19 lockdowns?
Investigations are being conducted to figure out what led to the death of eight people during a crowd surge at Travis Scott’s show.
Why are sport broadcasters using fake crowd noise? It might be because crowd noise can help us bond with our tribe and acts as a psychological cue for when to pay attention.
Humans are social animals who like to communicate and copy each other. But key to this collective intelligence is flexibility and a little non-conformity.
Top contributors
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Professor of Nursing, University of Technology Sydney
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Principal Research Fellow, CQUniversity Australia
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Associate Professor and Principal Fellow in Urban Risk and Resilience, The University of Melbourne
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Professeur en management stratégique et théorie des organisations, HEC Montréal
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Associate Professor of Anthropology, Amherst College
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JSPS Research Fellow, School of Biology, University of St Andrews
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Professeur agrégé de management stratégique, Université de Sherbrooke
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Assistant Professor of Hospitality and Tourism Management, Hong Kong Polytechnic University
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Associate Professor of Sport, Tourism and Hospitality Management, Temple University