A retail expert explains why brick-and-mortar brands will continue to thrive in the age of e-commerce.
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Two well-known franchises have come under fire this week for problems when reporting their business results. We answer four questions about the business model and why these scandals are reoccuring.
There are some hallmark problems within franchising in Australia and internationally and not all are within the franchisor’s or franchisees’ control to fix.
Australia needs to empower migrant workers to report abuse, and more effectively punish employers that do the wrong thing.
The taskforce must redesign Australia’s rather chaotic and unfair temporary labour migration program.
The primary focus in tackling temporary migrant labour exploitation is workplace breaches. But should it be?
Cutting penalty rates can be a vote-changer and the looming Fair Work Commission decision is tricky for both sides of politics. So what cards do the parties hold and how might they play them?
Both the Coalition and Labor are aiming to combat worker exploitation with new policies and while this may be good news for workers, there are still some gaps.
While there has been a rise in contracting out and ‘disruptors’ such as Uber, employment is an will remain the dominant method of business operation in a capitalist setting.
Mass redress systems, rather than class actions, may be the least costly and most effective way to deliver compensation to large groups.
Revelations of a “black labour market” operating in Australia has underlined the need for further investigation into the plight of insecure workers, says the chairman of a new Inquiry.
Franchisors exercise a lot of control over their franchisees, but it’s a different story when it comes to store workers.
Potential franchisees need to know what they are committing to before they decide to buy a franchise.
Revelations of underpaying by 7-Eleven franchises add to evidence that some franchises are prone to abuses. But why?
For business ethics to be effective they must be pushed onto corporations against their will. Business ethics is democratic, not corporate.
We already know the solutions to stem the exploitation of migrant workers, and they involve changes at both the employer and government level.
In the wake of disturbing allegations of exploitation and underpayment of 7-Eleven workers by franchisee owners, what moral obligations does the parent franchisor have?
Australia’s current interest in the work temporary migrants do is laudable but needs to extend to other important issues of this million-strong community.
Employers that receive industrial relations support from their franchisor are more likely to abide by the law than other employers.
Given franchisors often hold all the legal, financial and psychological power, it’s little wonder franchisees get burnt.
Top contributors
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Laurie Carmichael Distinguished Research Fellow at the Centre for Future Work, Melbourne; and Professor Emeritus, Griffith Business School, Griffith University
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Emeritus Professor, Business School, UNSW
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Professor and Director, Franchising Centre, Griffith University
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Associate Professor, Director of the Centre for Employment and Labour Relations Law, The University of Melbourne
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ARC Future Fellow and Professor of Criminology, The University of Melbourne
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Associate Professor, Centre for Work, Organisation and Wellbeing, Griffith University
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Senior Lecturer, Sociology, La Trobe University
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Professor of Employment Relations, Griffith University
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Associate professor, University of Sydney
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Professor of Employment Relations, School of Business and Law, CQUniversity Australia
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Research Officer, Monash University
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Professor and ARC Future Fellow, Monash University
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Associate Professor, Institute for Culture and Society & School of Humanities and Communication Arts, Western Sydney University
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Associate Professor in Law, Adelaide University
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Professor of Marketing, University of Southern California