Zachary Brewster

Some people argue the poor service is because of a stereotype that Black people tip less. PavelVinnik/iStock via Getty Images

Why waiters give Black customers poor service

It’s long been known that Black patrons of bars and restaurants tend to get worse service than white customers. What’s not been well understood is precisely why.
Expected tip size isn’t the only thing that influences the quality of service. 'Waitress' via www.shutterstock.com

Can we teach restaurant servers to treat all customers equally, regardless of race?

Blacks and Hispanics do tip, on average, less than whites. But research shows waiters aren’t only motivated by economics when they offer inferior service.
Racial disparities in tip size can’t be explained by discriminatory service. Brian A Jackson/Shutterstock

What’s behind racial differences in restaurant tipping?

Within the US restaurant industry, blacks are generally considered comparatively poor tippers. One recent survey of roughly 1,000 restaurant servers from across the nation found that 34% thought blacks…

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