Susan Neely-Barnes

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Professional caregivers do essential work but often earn low wages. FatCamera/E+ via Getty Images

Low pay, high staff turnover and employee burnout took a toll on social service nonprofits during the COVID‑19 pandemic − new research

Susan Neely-Barnes, University of Memphis; Elena Delavega, University of Memphis, and Melissa Hirschi, Utah Valley University

Some of these agencies told researchers that their organizations couldn’t afford to pay their workers enough money for them to cover basic living expenses.

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