How truly innovative are companies like Uber and Airbnb, super-monopolies that capture entire markets by locking vendors and customers into their platforms? Dan Peled/AAP

In defence of serendipity: the Silicon Emperor is wearing no clothes

The digital pin-ups’ business models actually inhibit serendipity and, indeed, innovation by absorbing entire markets into the sealed-off space of their platforms.

Contact Sebastian for

  • General
  • Media request
  • Speaking request
  • Consulting / Advising
  • Research collaboration
  • Research supervision