Barneys, Madison Avenue, New York. Department stores that were once the pinnacle of middle-class aspiration are losing out to discount shops and luxury retailers. www.shutterstock.com

Death of the department store: don’t just blame the internet, it’s to do with a dwindling middle class

Department stores are collapsing. The internet is part of the problem, but so too is the hollowing out of the middle class.
Protests such as the Occupy movements are no longer considered fringe as consumer resistance goes mainstream. AAP

The anti‑shopping movement goes mainstream

Traditionally, the work of marketers has been to encourage the shopper to buy. For decades, marketers have focused on understanding, segmenting, or empirically dissecting a product or brand’s existing…

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