Complex systems, from TV shows to hospitals, have plenty of checks and procedures, so why do things still go wrong?
- Professor of Human Factors and Associate Pro-Vice-Chancellor for Research and Knowledge Exchange, Past President of Chartered Institute of Ergonomics and Human Factors, University of Nottingham
Investigators will be probing what caused a train collision in Germany and while ‘human error’ will be a key line of enquiry, having humans in the system is a good thing.
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